Patient portals and telehealth provide crucial insights into patient concerns, treatments and behaviors. The value of this information is elevated when communicators can connect it to patient education, content development and outcomes.
This infographic shows that hospitals with strong digital relationships and an emphasis on relevant patient education:
Provide clear post-care instructions to individuals being discharged
Use emails to maintain contact and keep communication open
Offer patient satisfaction surveys to monitor experiences
Take a look:
(Image via) Published May 2016.