How patients prefer their doctor’s communication

Technology provides new routes to care, education and access. However, old school tools are often desirable, and physicians must be willing to communicate according to patient preferences.    

Patients demand greater engagement with care providers, and not all of it is technology-based. Some, according to this infographic, may require traditional methods of communication. Research has found:

  • More than 40 percent of patients would like a phone call from their doctor.

  • Around 25 percent prefer their physicians reach out through email.

  • Some 70 percent of consumers appreciate patient portals as a way of communicating with providers.

At the same time, 60 percent of doctors say social media improves the quality of care delivered to patients.

FREE DOWNLOAD: How to manage online patient feedback and brand reputation

Take a look:

(View a larger image) NHIT_Q2TechReportDM_Infographic_0915_1000

(Image via)

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