Patients demand greater engagement with care providers, and not all of it is technology-based. Some, according to this infographic, may require traditional methods of communication. Research has found:
More than 40 percent of patients would like a phone call from their doctor.
Around 25 percent prefer their physicians reach out through email.
Some 70 percent of consumers appreciate patient portals as a way of communicating with providers.
At the same time, 60 percent of doctors say social media improves the quality of care delivered to patients.
Take a look: